Contact: 0800 027 4483

Negotiation Skills

Open/Scheduled Courses

London - 10th May 2012

Course Description

This Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at what negotiation is, how it works, how to plan & prepare for negotiation, the structure of negotiation and key techniques for successful negotiations.

The Course Suits

Any person involved in negotiations and/or anyone wishing to improve their negotiation techniques.

What delegates will gain from the course:

  • A clear understanding of the structure of negotiation
  • How to plan & prepare for effective negotiation
  • Confidence in negotiation within their own work situations
  • Techniques to assist them in their negotiating roles

Course Outline

9.30 - 10.00 Coffee, Welcome, Introductions & Course Objectives

Understanding Negotiation - an ‘Exercise in Negotiation’
(Delegate exercise to understand what negotiation is)

Differentiating Between Selling & Negotiating

Principles of Negotiation - the 3 Rules
(Delegate exercise ‘How effective are you?’)

Preparation & Planning for Negotiation

Creating Movement in Negotiation; achieving a ‘Win-Win’

Let's negotiate.......Delegate exercise

13.00 – 13.45 Lunch Break

Negotiation as a Behavioural Process; Dealing with Differing Styles & Tactics in Negotiation

Communications Skills in Negotiation

Structure & Process for Effective Negotiation - the 4 Stages

Putting it into Practice
(Delegate exercise to practice the 4 Stages of Negotiation)

16.30-16.45 Workshop Summary& Close: Review of Key Learning and Personal Action Plans

Click here to find out more, or alternatively call 0800 027 4483

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